Thursday, September 27, 2012

The best and worst interview


For this assignment, we went to an Indian temple situated at Arang Road. We asked for permission to conduct our interview and were granted. 2 respondents were provided to each of us. My respondent was a 36 years old lady named Jayah and also an aged 45 man, Narayanan. 
Among these 2 interviews I conducted, the best interview was with Jayah. She was in a hurry but had participated in the interview actively. All my questions were answered and she gave examples and elaborations with her answers. Even though there were interruptions in between the interview process, it did not affect her participation. She was patient with my questions and answered them according to her beliefs and experience. She gave examples based on her real purchases and told me what she thinks of discount and how she usually response to it. I think it could have been better if she wasn’t in a hurry and I am not that nervous. She was the first outside interview I conducted. She also co-operated by providing her contact number when I requested for it.
The worst interview was the second interview I did with Narayanan. He was also co-operative at first when I asked for his contact number for future reference. He responded actively in the first few minutes of the interview. There was however and interruption in between, which is a phone call from his son, as he indicates. After the interruption, he became impatient in answering my questions and only gave short answers without any further examples or elaboration. He would agree with what I suggested and only provide minimal gestures.
The possible errors that could have arisen during these 2 interviews were respondent error. Under response bias, the respondent may have done deliberate falsification. For the worst interview, this error may have occurred because the respondent became impatient and gave answers just so that he could end the interview quickly. Another error that may have occurred is unconscious misrepresentation. This error may have occurred in the best interview where the respondent may have forgotten the exact detail to the answer they have provided. This results in a best-guess estimate which may result in unconscious misrepresentation.